Application Logs

View internal application events for troubleshooting. If something is not working correctly, the logs can help identify the issue.

8.8 — Viewing Application Logs

The Logs page shows a list of events that have occurred within the app. Each entry includes a timestamp, a severity level, a category, a message, and (if applicable) error details. This information is mainly useful if you need to report a problem.

How to view logs

  1. Open the Settings Hub (gear icon in the title bar) and click Logs in the left navigation pane.
  2. The log entries appear in a list. Each row shows:
    • Timestamp — The exact date and time the event occurred.
    • Level — The severity of the event (e.g., Information, Warning, Error).
    • Category — The part of the app that generated the event.
    • Message — A description of what happened.
    • Exception — Additional error details, if any.

Refreshing the log list

  1. Click the Refresh button to reload the log entries with the latest events.

Copying logs to clipboard

  1. Click the Copy to Clipboard button.
  2. All log entries are copied to your clipboard as text. You can then paste them into an email or a message to share with support or for your own reference.
Tip: If you experience an issue and want to report it, copy the logs and include them in your message. They provide valuable context for diagnosing problems.